Information That We Collect
Your provision of your personally identifiable information to us is completely voluntary, it is not a statutory or contractual requirement. We do not collect personally identifiable information about you unless you voluntarily submit that information to us, such as through our contact pages, by registering an account, subscribing, by e-mail, or some other means. The personally identifiable information which you may provide to us could include your name, address, telephone number, e-mail address, health related information and credit card or banking information.
When you visit or use the Service, we may automatically collect and store certain information about you, such as the type of browser or device operating system you use, the domain name of the web site from which you linked to us, the amount of time you spend on the Service and the pages on the Service that you view. We may also aggregate information collected from our users (such as the number of users in a particular region or having particular characteristics).
Information Usage and Disclosure
We will use your information as described below:
- to operate the Service and to provide you with any specific services that you have requested.
- to respond to your direct inquiries.
- with your consent, to add you to our mailing lists and to send you emails from time to time.
- We may permit our vendors and subcontractors to access your personally identifiable information, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use the information for their own benefit.
- We may disclose personally identifiable information as required by law or legal process.
- We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the Service.
The legal basis for our processing of your personally identifiable information is that it is necessary for the performance and fulfilment of the contract between us and to provide you with our Services.
Please note that if you specifically consent to additional uses of your personally identifiable information, we may use your personally identifiable information in a manner consistent with that consent.
Interest Based Advertising
We may ourselves, or with third party vendors, use non-personally identifiable information in connection with our own or vendor information to deliver targeted advertising to you when you visit other web sites or our Service. Cookies, clickstream data, and other similar technologies described below may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other web sites you view with information on that product. This form of advertising, sometimes called “behavioral advertising,” is based on anonymous information and not on any personally identifiable information. As a result, we and our vendor know your interests, but cannot personally identify you in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements that are relevant to your interests. However, if you would like to opt out of these interest-based advertisements, please follow the opt-out process described below under “Opt-Out.”
Cookies and Similar Technology
We may also use and place cookies on your device from our third party service providers in connection with the Service, such as an analytics provider that helps us manage and analyze Service usage. We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Our persistent cookie remains active on your hard drive for up to one (1) year. We set a persistent cookie to enable us to track and target the interests of users to enhance the services we provide.
Security and Data Retention
We have undertaken and will undertake commercially reasonable efforts designed to prevent unauthorized access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. For more information on our security practices, please also see our security page located at https://www.benessetech.com/security.html. We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Services and for a reasonable time thereafter in accordance with our standard procedures or as necessary for archival/audit purposes, to comply with our legal obligations, to resolve disputes, prevent fraud and abuse and to enforce our agreements. Even if we delete some or all of your personally identifiable information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personally identifiable information. We may continue to keep archived data related to your use of the website, products or services.
Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties. If you wish to cancel your account or request that we no longer use your information to provide you the Services, please contact us at firstname.lastname@example.org.
Other Web Sites, Apps and Services
As a convenience to you, we may provide links to third party web sites, apps or services from within the Service. We are not responsible for the privacy practices or content of these third party sites, and by providing a link we are not endorsing or promoting such third party sites. When you link away from our Service, you do so at your own risk. We encourage you to read the policies and terms of every web site, app or service you visit.
Communications with Us or Through the Service
If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of e-mail communications. Please note that even if you opt out of promotional messages from us, we will continue to send you important account-related information.
Opt-Out and Right to Withdraw Consent
Upon request, we will inform you of the existence, use and disclosure of personal information relating to you and give you access to that information, subject to any legal restrictions or rights of refusal.
You have the right to amend or correct the personal information that we hold about you, as appropriate.
BenesseTech LLC Attn: Legal Department
Last updated and effective as of July 1, 2019